Sunday 12 April 2020

Task Inflation and Inbox Capture: On Unexpected Side Effects of Enforced Telework

I’ve spent years studying how knowledge work operates. One thing I’ve noticed about this sector is that it tends to treat the assignment of work tasks with great informality. New obligations arise haphazardly, perhaps in the form of a hastily-composed email or impromptu request during a meeting. If you ask a manager to estimate the […]
http://dlvr.it/RTg0mz

No comments:

Post a Comment